Assertive Community Transition Service
Home care in Lerwick. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-10-02
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Very good |
| Staff team | Very good |
| Leadership | Good |
Details
- Type of care
- Home care
- Address
- Assertive Community Transition Service (ACT), Upper Floor, Montfield, Lerwick, ZE1 0LA
- Telephone
- 01595 74 4390
- Registered provider
- Shetland Islands Council
- Registered manager
- Elaine Laurenson
- Registered since
- 2023-02-28
- Local authority
- Shetland Islands
- Constituency
- Orkney and Shetland
- Neighbourhood deprivation
- SIMD decile 6 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 6.71
- Regulator record
- View on careinspectorate.com
Who this service is for
- Care at Home
The operator’s wider record
Shetland Islands Council runs 28 services in the UK with 611 beds. Across the estate:
- 3 excellent
- 17 good
- 8 need improvement
Other home care agencies in Shetland Islands
-
Very good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Adequate Inspected within the last year
-
Adequate Last inspected about 2 years ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.