The inspections that never came back
8,951 rated care services in the UK — 33% of every service carrying a published rating — were last inspected more than six years ago. The rating still shows. The visit behind it does not.
Why this matters
A regulator’s rating describes one visit on one day. Between visits a home can change owner, change manager and change character completely. Nothing about the rating changes with it — it sits on the register, and on every directory that copies the register, until an inspector returns.
None of this means an old rating is wrong. It means it is old, and that the honest thing to do is show the date next to it. That is what this site does on every page. How the ratings compare.
The longest waits
The 100 rated services whose last published inspection is furthest in the past. Northern Ireland is absent because RQIA publishes no ratings at all.
| Service | Where | Rating | Last inspected |
|---|---|---|---|
| Rosebank Resource Centre
Day care · East Ayrshire Council |
East Ayrshire | Very good | 2013-03-20 Last inspected about 13 years ago |
| Barrhead Housing Association Housing Support Unit
Supported living · Barrhead Housing Association Ltd |
East Renfrewshire | Very good | 2014-02-05 Last inspected about 12 years ago |
| The Moray Council Housing Support Service
Supported living · The Moray Council |
Moray | Very good | 2014-04-01 Last inspected about 12 years ago |
| Key Community Supports - Glasgow
Supported living · Key Housing Association Ltd |
Glasgow City | Good | 2014-08-11 Last inspected about 12 years ago |
| St Wilfrid's Hospice
Hospice · St Wilfrid's Hospice (Eastbourne) |
East Sussex | Outstanding | 2015-02-26 Last inspected about 11 years ago |
| Pilgrims Hospice Canterbury
Hospice · Pilgrims Hospices in East Kent |
Kent | Good | 2015-03-30 Last inspected about 11 years ago |
| Chestnut Tree House
Hospice · Southern Hospice Group |
West Sussex | Good | 2015-06-01 Last inspected about 11 years ago |
| The Hospice of Our Lady and St John
Hospice · Willen Hospice |
Milton Keynes | Good | 2015-06-03 Last inspected about 11 years ago |
| Central Day Opportunities
Day care · Aberdeenshire Council |
Aberdeenshire | Very good | 2015-06-19 Last inspected about 11 years ago |
| Lifestyle Lanark, Harry Smith Complex
Day care · South Lanarkshire Council |
South Lanarkshire | Excellent | 2015-09-25 Last inspected about 10 years ago |
| Motherwell Integrated Day Services
Day care · North Lanarkshire Council |
North Lanarkshire | Very good | 2015-12-08 Last inspected about 10 years ago |
| Castle Crags
Day care · City of Edinburgh Council |
City of Edinburgh | Good | 2016-01-25 Last inspected about 10 years ago |
| St Oswalds Hospice
Hospice · St. Oswald's Hospice Limited |
Newcastle upon Tyne | Good | 2016-01-26 Last inspected about 10 years ago |
| Rainbow Friendship Centre
Day care · Rainbow Care Centre |
Glasgow City | Good | 2016-02-16 Last inspected about 10 years ago |
| Dumbarton Centre
Day care · West Dunbartonshire Council |
West Dunbartonshire | Good | 2016-02-22 Last inspected about 10 years ago |
| Phoenix
Day care · Argyll and Bute Council |
Argyll & Bute | Good | 2016-02-22 Last inspected about 10 years ago |
| Christchurch Hospital
Hospice · University Hospitals Dorset NHS Foundation Trust |
Bournemouth, Christchurch and Poole | Good | 2016-02-25 Last inspected about 10 years ago |
| Artiquins
Day care · The Moray Council |
Moray | Good | 2016-02-29 Last inspected about 10 years ago |
| Wellgate Day Support Service
Day care · Dundee City Council |
Dundee City | Excellent | 2016-03-16 Last inspected about 10 years ago |
| The Lodge Nursing Home
Nursing home · Grangemoor Care Homes |
Staffordshire | Good | 2016-04-14 Last inspected about 10 years ago |
| The Montrose Centre
Day care · NHS Highland |
Highland | Good | 2016-04-19 Last inspected about 10 years ago |
| Sheltered Housing Service, Elgin
Supported living · The Moray Council |
Moray | Very good | 2016-05-06 Last inspected about 10 years ago |
| Glen Centre
Day care · NHS Highland |
Highland | Good | 2016-05-09 Last inspected about 10 years ago |
| The Open Door Edinburgh
Day care · The Open Door Edinburgh |
City of Edinburgh | Very good | 2016-05-16 Last inspected about 10 years ago |
| West Fife Community Support Service
Day care · Fife Council |
Fife | Excellent | 2016-05-24 Last inspected about 10 years ago |
| St Barnabas House
Hospice · Southern Hospice Group |
West Sussex | Outstanding | 2016-05-25 Last inspected about 10 years ago |
| Inclusion Alliance
Day care · Inclusion Alliance Limited |
City of Edinburgh | Very good | 2016-06-06 Last inspected about 10 years ago |
| Treetops Hospice
Hospice · Treetops Hospice Trust |
Derbyshire | Good | 2016-06-09 Last inspected about 10 years ago |
| CNES - Housing Support
Supported living · Comhairle nan Eilean Siar |
Na h-Eileanan Siar | Very good | 2016-06-13 Last inspected about 10 years ago |
| East Cheshire Hospice
Hospice · East Cheshire Hospice |
Cheshire East | Good | 2016-06-15 Last inspected about 10 years ago |
| The Adam Centre
Day care · The Adam Centre |
Angus | Very good | 2016-06-16 Last inspected about 10 years ago |
| Annan Activity & Resource Centre
Day care · Dumfries & Galloway Council |
Dumfries & Galloway | Good | 2016-06-24 Last inspected about 10 years ago |
| Teesside Hospice Care Foundation
Hospice · Teesside Hospice Care Foundation |
Middlesbrough | Good | 2016-06-25 Last inspected about 10 years ago |
| Day Opportunities - Milldale
Day care · Renfrewshire Council |
Renfrewshire | Good | 2016-06-27 Last inspected about 10 years ago |
| St Michael's Hospice
Hospice · St Michael's Hospice (Incorporating The Freda Pearce Foundation) |
Herefordshire, County of | Good | 2016-06-28 Last inspected about 10 years ago |
| Kirkconnel ARC
Day care · Dumfries & Galloway Council |
Dumfries & Galloway | Good | 2016-06-28 Last inspected about 10 years ago |
| St Catherine's Hospice
Hospice · St. Catherine's Hospice Limited |
West Sussex | Outstanding | 2016-07-01 Last inspected about 10 years ago |
| St Wilfrid's Hospice
Hospice · St. Wilfrid's Hospice (South Coast) Limited |
West Sussex | Good | 2016-07-06 Last inspected about 10 years ago |
| Eliburn Day Centre
Day care · West Lothian Council |
West Lothian | Good | 2016-07-06 Last inspected about 10 years ago |
| Age Concern Eastwood Dementia Project
Day care · Age Concern Eastwood Dementia Project |
East Renfrewshire | Excellent | 2016-07-07 Last inspected about 10 years ago |
| Rennie Grove Peace Hospice Care
Hospice · Rennie Grove Peace Hospice Care |
Hertfordshire | Good | 2016-07-09 Last inspected about 10 years ago |
| Eden Valley Hospice
Hospice · Eden Valley Hospice, Carlisle |
Cumberland | Good | 2016-07-15 Last inspected about 10 years ago |
| Queenscourt Hospice
Hospice · Queenscourt Hospice |
Sefton | Good | 2016-07-16 Last inspected about 10 years ago |
| Weldmar Hospicecare
Hospice · Weldmar Hospicecare Limited |
Dorset | Outstanding | 2016-07-20 Last inspected about 10 years ago |
| Katharine House Hospice
Hospice · Katharine House Hospice |
Staffordshire | Good | 2016-07-21 Last inspected about 10 years ago |
| Rosehill Adult Resource Centre
Day care · Angus Council |
Angus | Very good | 2016-07-27 Last inspected about 10 years ago |
| Housing Support Outreach Service
Supported living · Aberdeenshire Council |
Aberdeen City | Very good | 2016-08-01 Last inspected about 10 years ago |
| Antonine Court
Day care · Antonine Court Ltd |
Glasgow City | Good | 2016-08-02 Last inspected about 10 years ago |
| Lakelands Day Care Hospice
Hospice · Corby & District Cancer Care |
North Northamptonshire | Good | 2016-08-05 Last inspected about 10 years ago |
| St Nicholas Hospice
Hospice · St. Nicholas Hospice (Suffolk) |
Suffolk | Outstanding | 2016-08-06 Last inspected about 10 years ago |
| Hospice of St. Mary of Furness
Hospice · Hospice of St. Mary of Furness |
Westmorland and Furness | Good | 2016-08-09 Last inspected about 10 years ago |
| Lochlands Adult Resource Centre
Day care · Angus Council |
Angus | Very good | 2016-08-19 Last inspected about 9 years ago |
| Muirhead Road
Day care · Glasgow City Council |
Glasgow City | Very good | 2016-08-24 Last inspected about 9 years ago |
| The Hospice of St Francis
Hospice · Hospice Of St. Francis (Berkhamsted) Limited |
Hertfordshire | Outstanding | 2016-09-09 Last inspected about 9 years ago |
| Cedarwood Day Centre
Day care · The Moray Council |
Moray | Very good | 2016-09-09 Last inspected about 9 years ago |
| Martin House
Hospice · Martin House |
Leeds | Good | 2016-09-13 Last inspected about 9 years ago |
| Isabel Hospice
Hospice · Isabel Hospice Limited |
Hertfordshire | Good | 2016-09-14 Last inspected about 9 years ago |
| Struan Daycare
Day care · Argyll and Bute Council |
Argyll & Bute | Good | 2016-09-16 Last inspected about 9 years ago |
| Fife Intensive Rehabilitation and Substance Use Team (FIRST) Limited
Day care · Fife Intensive Rehabilitation and Substance Use Team (FIRST) Limited |
Fife | Excellent | 2016-09-23 Last inspected about 9 years ago |
| Wharfedale Hospital
Hospice · Leeds Teaching Hospitals NHS Trust |
Leeds | Good | 2016-09-27 Last inspected about 9 years ago |
| Acorns Children's Hospice in the Black Country
Hospice · Acorns Children's Hospice Trust |
Walsall | Good | 2016-10-07 Last inspected about 9 years ago |
| Abbeyfield Kirkcaldy Society
Day care · Abbeyfield Kirkcaldy Society Ltd |
Fife | Very good | 2016-10-10 Last inspected about 9 years ago |
| Homelessness and Advice Service (Orkney)
Supported living · Orkney Islands Council |
Orkney Islands | Good | 2016-10-18 Last inspected about 9 years ago |
| Phyllis Tuckwell Hospice
Hospice · Phyllis Tuckwell Memorial Hospice Limited |
Surrey | Good | 2016-10-19 Last inspected about 9 years ago |
| Oakland Centre
Day care · Dundee City Council |
Dundee City | Very good | 2016-10-19 Last inspected about 9 years ago |
| The Oasis
Day care · Church of Scotland Trading as Crossreach |
Argyll & Bute | Very good | 2016-10-27 Last inspected about 9 years ago |
| Trinity Hospice and Palliative Care Services Limited
Hospice · Trinity Hospice and Palliative Care Services Ltd |
Blackpool | Outstanding | 2016-10-28 Last inspected about 9 years ago |
| Redcar Primary Care Hospital
Hospice · South Tees Hospitals NHS Foundation Trust |
Redcar and Cleveland | Good | 2016-10-28 Last inspected about 9 years ago |
| Burnie
Day care · The Moray Council |
Moray | Very good | 2016-10-28 Last inspected about 9 years ago |
| Dundee City Council- Housing Support Team
Supported living · Dundee City Council |
Dundee City | Very good | 2016-10-31 Last inspected about 9 years ago |
| Disability Resource Centre
Day care · Renfrewshire Council |
Renfrewshire | Very good | 2016-11-01 Last inspected about 9 years ago |
| North London Hospice Day Care Service
Hospice · North London Hospice |
Enfield | Good | 2016-11-03 Last inspected about 9 years ago |
| Moya Cole Hospice Heald Green
Hospice · Moya Cole Hospice |
Stockport | Good | 2016-11-16 Last inspected about 9 years ago |
| Overgate Hospice
Hospice · Overgate Hospice |
Calderdale | Good | 2016-11-24 Last inspected about 9 years ago |
| Montrose Day Centre
Day care · Renfrewshire Council |
Renfrewshire | Very good | 2016-11-25 Last inspected about 9 years ago |
| Willow Wood Hospice
Hospice · Tameside & Glossop Hospice Limited |
Tameside | Good | 2016-11-29 Last inspected about 9 years ago |
| Key - Highland (Housing Support)
Supported living · Key Housing Association Ltd |
Highland | Very good | 2016-12-02 Last inspected about 9 years ago |
| An Carina Day Centre
Day care · Real Life Options |
West Lothian | Good | 2016-12-09 Last inspected about 9 years ago |
| Airdferry Resource Centre
Day care · NHS Highland |
Highland | Very good | 2016-12-14 Last inspected about 9 years ago |
| Wheatley Care WAYfinder North East
Supported living · Wheatley Care |
Glasgow City | Very good | 2016-12-20 Last inspected about 9 years ago |
| Newberry Rooney
Day care · South Lanarkshire Council |
South Lanarkshire | Good | 2016-12-21 Last inspected about 9 years ago |
| Dr Kershaw's Hospice
Hospice · Dr Kershaw's Hospice |
Oldham | Good | 2016-12-22 Last inspected about 9 years ago |
| Community Support
Supported living · Aberdeen Cyrenians Ltd. |
Aberdeen City | Very good | 2016-12-22 Last inspected about 9 years ago |
| South Lanarkshire Lifestyles East Kilbride
Day care · South Lanarkshire Council |
South Lanarkshire | Very good | 2017-01-09 Last inspected about 9 years ago |
| Stewarton Day Care
Day care · East Ayrshire Council |
East Ayrshire | Very good | 2017-01-10 Last inspected about 9 years ago |
| Sheltered Housing - Clydesdale
Supported living · South Lanarkshire Council |
South Lanarkshire | Very good | 2017-01-10 Last inspected about 9 years ago |
| Alzheimer Scotland - Renfrewshire Services
Day care · Alzheimer Scotland - Action on Dementia |
Renfrewshire | Very good | 2017-01-11 Last inspected about 9 years ago |
| Rossendale Hospice Integrated Health Care Centre
Hospice · Hospice in Rossendale |
Lancashire | Good | 2017-01-13 Last inspected about 9 years ago |
| Mallaig Road
Day care · Glasgow City Council |
Glasgow City | Good | 2017-01-20 Last inspected about 9 years ago |
| Home Instead
Home care · Epsom Senior Care Limited |
Surrey | Outstanding | 2017-01-24 Last inspected about 9 years ago |
| The Mirin
Day care · Renfrewshire Council |
Renfrewshire | Good | 2017-01-30 Last inspected about 9 years ago |
| Radis Community Care (Rowan Village)
Extra care housing · G P Homecare Limited |
Stoke-on-Trent | Good | 2017-02-02 Last inspected about 9 years ago |
| Household Support Service South West
Supported living · City of Edinburgh Council |
City of Edinburgh | Good | 2017-02-06 Last inspected about 9 years ago |
| Highbank Day Centre for Older People
Day care · Midlothian Council |
Midlothian | Good | 2017-02-09 Last inspected about 9 years ago |
| Kingdom Healthcare Services Ltd
Home care · Kingdom Healthcare Services Ltd |
Bedford | Good | 2017-02-10 Last inspected about 9 years ago |
| Homeless Hostels
Supported living · The Moray Council |
Moray | Very good | 2017-02-10 Last inspected about 9 years ago |
| SENSE - Supported Living Services (West Midlands)
Supported living · Sense |
Birmingham | Good | 2017-02-18 Last inspected about 9 years ago |
| Ability Centre Support Services
Day care · West Lothian Council |
West Lothian | Very good | 2017-02-20 Last inspected about 9 years ago |
| Weston Hospicecare
Hospice · Weston Hospicecare Limited |
North Somerset | Good | 2017-02-21 Last inspected about 9 years ago |
| Little Havens Children's Hospice
Hospice · Havens Hospices |
Essex | Good | 2017-02-22 Last inspected about 9 years ago |
Where old ratings cluster
Local authorities ranked by the share of their rated services whose last inspection is more than six years old. Only areas with at least 20 rated services are listed, so that a small area with one old visit cannot top the table.
| Area | Rated services | 6+ years old | Share |
|---|---|---|---|
| West Berkshire
England |
65 | 45 | 69.2% |
| Cambridgeshire
England |
227 | 136 | 59.9% |
| Wokingham
England |
76 | 44 | 57.9% |
| Stoke-on-Trent
England |
124 | 71 | 57.3% |
| Sandwell
England |
137 | 78 | 56.9% |
| Shropshire
England |
169 | 94 | 55.6% |
| Dudley
England |
119 | 65 | 54.6% |
| St. Helens
England |
68 | 37 | 54.4% |
| Solihull
England |
100 | 54 | 54% |
| Buckinghamshire
England |
189 | 101 | 53.4% |
| Birmingham
England |
436 | 232 | 53.2% |
| Peterborough
England |
85 | 45 | 52.9% |
| Cheshire East
England |
166 | 84 | 50.6% |
| Herefordshire, County of
England |
116 | 58 | 50% |
| Oxfordshire
England |
243 | 120 | 49.4% |
| North Lincolnshire
England |
68 | 33 | 48.5% |
| Staffordshire
England |
352 | 170 | 48.3% |
| Devon
England |
412 | 198 | 48.1% |
| North East Lincolnshire
England |
67 | 32 | 47.8% |
| Tower Hamlets
England |
55 | 26 | 47.3% |
| Telford and Wrekin
England |
72 | 34 | 47.2% |
| Norfolk
England |
431 | 203 | 47.1% |
| Hertfordshire
England |
418 | 196 | 46.9% |
| Sefton
England |
145 | 68 | 46.9% |
| Westmorland and Furness
England |
92 | 43 | 46.7% |
Counted from the inspection dates published by the Care Quality Commission, the Care Inspectorate and Care Inspectorate Wales, as at the last rebuild of this site. A service may have been inspected since without the register having been updated; the regulator’s own record is always the authority.