CareFacts UK

The inspections that never came back

8,951 rated care services in the UK — 33% of every service carrying a published rating — were last inspected more than six years ago. The rating still shows. The visit behind it does not.

8,951rated on a visit 6+ years ago
33%of all published ratings
27,436services carry a rating at all
2013oldest rating still displayed

Why this matters

A regulator’s rating describes one visit on one day. Between visits a home can change owner, change manager and change character completely. Nothing about the rating changes with it — it sits on the register, and on every directory that copies the register, until an inspector returns.

None of this means an old rating is wrong. It means it is old, and that the honest thing to do is show the date next to it. That is what this site does on every page. How the ratings compare.

The longest waits

The 100 rated services whose last published inspection is furthest in the past. Northern Ireland is absent because RQIA publishes no ratings at all.

ServiceWhereRatingLast inspected
Rosebank Resource Centre
Day care · East Ayrshire Council
East Ayrshire Very good 2013-03-20
Last inspected about 13 years ago
Barrhead Housing Association Housing Support Unit
Supported living · Barrhead Housing Association Ltd
East Renfrewshire Very good 2014-02-05
Last inspected about 12 years ago
The Moray Council Housing Support Service
Supported living · The Moray Council
Moray Very good 2014-04-01
Last inspected about 12 years ago
Key Community Supports - Glasgow
Supported living · Key Housing Association Ltd
Glasgow City Good 2014-08-11
Last inspected about 12 years ago
St Wilfrid's Hospice
Hospice · St Wilfrid's Hospice (Eastbourne)
East Sussex Outstanding 2015-02-26
Last inspected about 11 years ago
Pilgrims Hospice Canterbury
Hospice · Pilgrims Hospices in East Kent
Kent Good 2015-03-30
Last inspected about 11 years ago
Chestnut Tree House
Hospice · Southern Hospice Group
West Sussex Good 2015-06-01
Last inspected about 11 years ago
The Hospice of Our Lady and St John
Hospice · Willen Hospice
Milton Keynes Good 2015-06-03
Last inspected about 11 years ago
Central Day Opportunities
Day care · Aberdeenshire Council
Aberdeenshire Very good 2015-06-19
Last inspected about 11 years ago
Lifestyle Lanark, Harry Smith Complex
Day care · South Lanarkshire Council
South Lanarkshire Excellent 2015-09-25
Last inspected about 10 years ago
Motherwell Integrated Day Services
Day care · North Lanarkshire Council
North Lanarkshire Very good 2015-12-08
Last inspected about 10 years ago
Castle Crags
Day care · City of Edinburgh Council
City of Edinburgh Good 2016-01-25
Last inspected about 10 years ago
St Oswalds Hospice
Hospice · St. Oswald's Hospice Limited
Newcastle upon Tyne Good 2016-01-26
Last inspected about 10 years ago
Rainbow Friendship Centre
Day care · Rainbow Care Centre
Glasgow City Good 2016-02-16
Last inspected about 10 years ago
Dumbarton Centre
Day care · West Dunbartonshire Council
West Dunbartonshire Good 2016-02-22
Last inspected about 10 years ago
Phoenix
Day care · Argyll and Bute Council
Argyll & Bute Good 2016-02-22
Last inspected about 10 years ago
Christchurch Hospital
Hospice · University Hospitals Dorset NHS Foundation Trust
Bournemouth, Christchurch and Poole Good 2016-02-25
Last inspected about 10 years ago
Artiquins
Day care · The Moray Council
Moray Good 2016-02-29
Last inspected about 10 years ago
Wellgate Day Support Service
Day care · Dundee City Council
Dundee City Excellent 2016-03-16
Last inspected about 10 years ago
The Lodge Nursing Home
Nursing home · Grangemoor Care Homes
Staffordshire Good 2016-04-14
Last inspected about 10 years ago
The Montrose Centre
Day care · NHS Highland
Highland Good 2016-04-19
Last inspected about 10 years ago
Sheltered Housing Service, Elgin
Supported living · The Moray Council
Moray Very good 2016-05-06
Last inspected about 10 years ago
Glen Centre
Day care · NHS Highland
Highland Good 2016-05-09
Last inspected about 10 years ago
The Open Door Edinburgh
Day care · The Open Door Edinburgh
City of Edinburgh Very good 2016-05-16
Last inspected about 10 years ago
West Fife Community Support Service
Day care · Fife Council
Fife Excellent 2016-05-24
Last inspected about 10 years ago
St Barnabas House
Hospice · Southern Hospice Group
West Sussex Outstanding 2016-05-25
Last inspected about 10 years ago
Inclusion Alliance
Day care · Inclusion Alliance Limited
City of Edinburgh Very good 2016-06-06
Last inspected about 10 years ago
Treetops Hospice
Hospice · Treetops Hospice Trust
Derbyshire Good 2016-06-09
Last inspected about 10 years ago
CNES - Housing Support
Supported living · Comhairle nan Eilean Siar
Na h-Eileanan Siar Very good 2016-06-13
Last inspected about 10 years ago
East Cheshire Hospice
Hospice · East Cheshire Hospice
Cheshire East Good 2016-06-15
Last inspected about 10 years ago
The Adam Centre
Day care · The Adam Centre
Angus Very good 2016-06-16
Last inspected about 10 years ago
Annan Activity & Resource Centre
Day care · Dumfries & Galloway Council
Dumfries & Galloway Good 2016-06-24
Last inspected about 10 years ago
Teesside Hospice Care Foundation
Hospice · Teesside Hospice Care Foundation
Middlesbrough Good 2016-06-25
Last inspected about 10 years ago
Day Opportunities - Milldale
Day care · Renfrewshire Council
Renfrewshire Good 2016-06-27
Last inspected about 10 years ago
St Michael's Hospice
Hospice · St Michael's Hospice (Incorporating The Freda Pearce Foundation)
Herefordshire, County of Good 2016-06-28
Last inspected about 10 years ago
Kirkconnel ARC
Day care · Dumfries & Galloway Council
Dumfries & Galloway Good 2016-06-28
Last inspected about 10 years ago
St Catherine's Hospice
Hospice · St. Catherine's Hospice Limited
West Sussex Outstanding 2016-07-01
Last inspected about 10 years ago
St Wilfrid's Hospice
Hospice · St. Wilfrid's Hospice (South Coast) Limited
West Sussex Good 2016-07-06
Last inspected about 10 years ago
Eliburn Day Centre
Day care · West Lothian Council
West Lothian Good 2016-07-06
Last inspected about 10 years ago
Age Concern Eastwood Dementia Project
Day care · Age Concern Eastwood Dementia Project
East Renfrewshire Excellent 2016-07-07
Last inspected about 10 years ago
Rennie Grove Peace Hospice Care
Hospice · Rennie Grove Peace Hospice Care
Hertfordshire Good 2016-07-09
Last inspected about 10 years ago
Eden Valley Hospice
Hospice · Eden Valley Hospice, Carlisle
Cumberland Good 2016-07-15
Last inspected about 10 years ago
Queenscourt Hospice
Hospice · Queenscourt Hospice
Sefton Good 2016-07-16
Last inspected about 10 years ago
Weldmar Hospicecare
Hospice · Weldmar Hospicecare Limited
Dorset Outstanding 2016-07-20
Last inspected about 10 years ago
Katharine House Hospice
Hospice · Katharine House Hospice
Staffordshire Good 2016-07-21
Last inspected about 10 years ago
Rosehill Adult Resource Centre
Day care · Angus Council
Angus Very good 2016-07-27
Last inspected about 10 years ago
Housing Support Outreach Service
Supported living · Aberdeenshire Council
Aberdeen City Very good 2016-08-01
Last inspected about 10 years ago
Antonine Court
Day care · Antonine Court Ltd
Glasgow City Good 2016-08-02
Last inspected about 10 years ago
Lakelands Day Care Hospice
Hospice · Corby & District Cancer Care
North Northamptonshire Good 2016-08-05
Last inspected about 10 years ago
St Nicholas Hospice
Hospice · St. Nicholas Hospice (Suffolk)
Suffolk Outstanding 2016-08-06
Last inspected about 10 years ago
Hospice of St. Mary of Furness
Hospice · Hospice of St. Mary of Furness
Westmorland and Furness Good 2016-08-09
Last inspected about 10 years ago
Lochlands Adult Resource Centre
Day care · Angus Council
Angus Very good 2016-08-19
Last inspected about 9 years ago
Muirhead Road
Day care · Glasgow City Council
Glasgow City Very good 2016-08-24
Last inspected about 9 years ago
The Hospice of St Francis
Hospice · Hospice Of St. Francis (Berkhamsted) Limited
Hertfordshire Outstanding 2016-09-09
Last inspected about 9 years ago
Cedarwood Day Centre
Day care · The Moray Council
Moray Very good 2016-09-09
Last inspected about 9 years ago
Martin House
Hospice · Martin House
Leeds Good 2016-09-13
Last inspected about 9 years ago
Isabel Hospice
Hospice · Isabel Hospice Limited
Hertfordshire Good 2016-09-14
Last inspected about 9 years ago
Struan Daycare
Day care · Argyll and Bute Council
Argyll & Bute Good 2016-09-16
Last inspected about 9 years ago
Fife Intensive Rehabilitation and Substance Use Team (FIRST) Limited
Day care · Fife Intensive Rehabilitation and Substance Use Team (FIRST) Limited
Fife Excellent 2016-09-23
Last inspected about 9 years ago
Wharfedale Hospital
Hospice · Leeds Teaching Hospitals NHS Trust
Leeds Good 2016-09-27
Last inspected about 9 years ago
Acorns Children's Hospice in the Black Country
Hospice · Acorns Children's Hospice Trust
Walsall Good 2016-10-07
Last inspected about 9 years ago
Abbeyfield Kirkcaldy Society
Day care · Abbeyfield Kirkcaldy Society Ltd
Fife Very good 2016-10-10
Last inspected about 9 years ago
Homelessness and Advice Service (Orkney)
Supported living · Orkney Islands Council
Orkney Islands Good 2016-10-18
Last inspected about 9 years ago
Phyllis Tuckwell Hospice
Hospice · Phyllis Tuckwell Memorial Hospice Limited
Surrey Good 2016-10-19
Last inspected about 9 years ago
Oakland Centre
Day care · Dundee City Council
Dundee City Very good 2016-10-19
Last inspected about 9 years ago
The Oasis
Day care · Church of Scotland Trading as Crossreach
Argyll & Bute Very good 2016-10-27
Last inspected about 9 years ago
Trinity Hospice and Palliative Care Services Limited
Hospice · Trinity Hospice and Palliative Care Services Ltd
Blackpool Outstanding 2016-10-28
Last inspected about 9 years ago
Redcar Primary Care Hospital
Hospice · South Tees Hospitals NHS Foundation Trust
Redcar and Cleveland Good 2016-10-28
Last inspected about 9 years ago
Burnie
Day care · The Moray Council
Moray Very good 2016-10-28
Last inspected about 9 years ago
Dundee City Council- Housing Support Team
Supported living · Dundee City Council
Dundee City Very good 2016-10-31
Last inspected about 9 years ago
Disability Resource Centre
Day care · Renfrewshire Council
Renfrewshire Very good 2016-11-01
Last inspected about 9 years ago
North London Hospice Day Care Service
Hospice · North London Hospice
Enfield Good 2016-11-03
Last inspected about 9 years ago
Moya Cole Hospice Heald Green
Hospice · Moya Cole Hospice
Stockport Good 2016-11-16
Last inspected about 9 years ago
Overgate Hospice
Hospice · Overgate Hospice
Calderdale Good 2016-11-24
Last inspected about 9 years ago
Montrose Day Centre
Day care · Renfrewshire Council
Renfrewshire Very good 2016-11-25
Last inspected about 9 years ago
Willow Wood Hospice
Hospice · Tameside & Glossop Hospice Limited
Tameside Good 2016-11-29
Last inspected about 9 years ago
Key - Highland (Housing Support)
Supported living · Key Housing Association Ltd
Highland Very good 2016-12-02
Last inspected about 9 years ago
An Carina Day Centre
Day care · Real Life Options
West Lothian Good 2016-12-09
Last inspected about 9 years ago
Airdferry Resource Centre
Day care · NHS Highland
Highland Very good 2016-12-14
Last inspected about 9 years ago
Wheatley Care WAYfinder North East
Supported living · Wheatley Care
Glasgow City Very good 2016-12-20
Last inspected about 9 years ago
Newberry Rooney
Day care · South Lanarkshire Council
South Lanarkshire Good 2016-12-21
Last inspected about 9 years ago
Dr Kershaw's Hospice
Hospice · Dr Kershaw's Hospice
Oldham Good 2016-12-22
Last inspected about 9 years ago
Community Support
Supported living · Aberdeen Cyrenians Ltd.
Aberdeen City Very good 2016-12-22
Last inspected about 9 years ago
South Lanarkshire Lifestyles East Kilbride
Day care · South Lanarkshire Council
South Lanarkshire Very good 2017-01-09
Last inspected about 9 years ago
Stewarton Day Care
Day care · East Ayrshire Council
East Ayrshire Very good 2017-01-10
Last inspected about 9 years ago
Sheltered Housing - Clydesdale
Supported living · South Lanarkshire Council
South Lanarkshire Very good 2017-01-10
Last inspected about 9 years ago
Alzheimer Scotland - Renfrewshire Services
Day care · Alzheimer Scotland - Action on Dementia
Renfrewshire Very good 2017-01-11
Last inspected about 9 years ago
Rossendale Hospice Integrated Health Care Centre
Hospice · Hospice in Rossendale
Lancashire Good 2017-01-13
Last inspected about 9 years ago
Mallaig Road
Day care · Glasgow City Council
Glasgow City Good 2017-01-20
Last inspected about 9 years ago
Home Instead
Home care · Epsom Senior Care Limited
Surrey Outstanding 2017-01-24
Last inspected about 9 years ago
The Mirin
Day care · Renfrewshire Council
Renfrewshire Good 2017-01-30
Last inspected about 9 years ago
Radis Community Care (Rowan Village)
Extra care housing · G P Homecare Limited
Stoke-on-Trent Good 2017-02-02
Last inspected about 9 years ago
Household Support Service South West
Supported living · City of Edinburgh Council
City of Edinburgh Good 2017-02-06
Last inspected about 9 years ago
Highbank Day Centre for Older People
Day care · Midlothian Council
Midlothian Good 2017-02-09
Last inspected about 9 years ago
Kingdom Healthcare Services Ltd
Home care · Kingdom Healthcare Services Ltd
Bedford Good 2017-02-10
Last inspected about 9 years ago
Homeless Hostels
Supported living · The Moray Council
Moray Very good 2017-02-10
Last inspected about 9 years ago
SENSE - Supported Living Services (West Midlands)
Supported living · Sense
Birmingham Good 2017-02-18
Last inspected about 9 years ago
Ability Centre Support Services
Day care · West Lothian Council
West Lothian Very good 2017-02-20
Last inspected about 9 years ago
Weston Hospicecare
Hospice · Weston Hospicecare Limited
North Somerset Good 2017-02-21
Last inspected about 9 years ago
Little Havens Children's Hospice
Hospice · Havens Hospices
Essex Good 2017-02-22
Last inspected about 9 years ago

Where old ratings cluster

Local authorities ranked by the share of their rated services whose last inspection is more than six years old. Only areas with at least 20 rated services are listed, so that a small area with one old visit cannot top the table.

AreaRated services 6+ years oldShare
West Berkshire
England
65 45 69.2%
Cambridgeshire
England
227 136 59.9%
Wokingham
England
76 44 57.9%
Stoke-on-Trent
England
124 71 57.3%
Sandwell
England
137 78 56.9%
Shropshire
England
169 94 55.6%
Dudley
England
119 65 54.6%
St. Helens
England
68 37 54.4%
Solihull
England
100 54 54%
Buckinghamshire
England
189 101 53.4%
Birmingham
England
436 232 53.2%
Peterborough
England
85 45 52.9%
Cheshire East
England
166 84 50.6%
Herefordshire, County of
England
116 58 50%
Oxfordshire
England
243 120 49.4%
North Lincolnshire
England
68 33 48.5%
Staffordshire
England
352 170 48.3%
Devon
England
412 198 48.1%
North East Lincolnshire
England
67 32 47.8%
Tower Hamlets
England
55 26 47.3%
Telford and Wrekin
England
72 34 47.2%
Norfolk
England
431 203 47.1%
Hertfordshire
England
418 196 46.9%
Sefton
England
145 68 46.9%
Westmorland and Furness
England
92 43 46.7%

Counted from the inspection dates published by the Care Quality Commission, the Care Inspectorate and Care Inspectorate Wales, as at the last rebuild of this site. A service may have been inspected since without the register having been updated; the regulator’s own record is always the authority.