Bury Home Care

Home care in Bury St. Edmunds. Regulated by CQC.

Outstanding

Last inspected about 7 years ago

Published 2019-07-19

Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.

What the inspectors scored

Area assessed	Rating
Well-led	Outstanding
Responsive	Outstanding
Safe	Good
Effective	Good
Caring	Good

Details

Type of care: Home care
Address: West Suffolk House, Western Way, Bury St. Edmunds, IP33 3YU
Telephone: 01284758561
Website: www.suffolk.gov.uk
Registered provider: Suffolk County Council
Registered manager: Sadler, Rachel
Registered since: 2011-01-28
Local authority: Suffolk
Constituency: Bury St Edmunds and Stowmarket
Regulator record: View on cqc.org.uk

Who this service is for

Dementia
Learning disabilities or autistic spectrum disorder
Mental Health
Older People
People who misuse drugs and alcohol
People with an eating disorder
Physical Disability
Sensory Impairment
Younger Adults
Sensory impairments
Caring for adults under 65 yrs
Learning disabilities
Mental health conditions
Caring for adults over 65 yrs
Substance misuse problems
Eating disorders
Physical disabilities

The operator’s wider record

Suffolk County Council runs 3 services in the UK. Across the estate:

1 excellent
2 good

Other home care agencies in Suffolk

Hilltop House (Domiciliary Care)

Home care · Bury St. Edmunds

Run by Sanctuary Home Care Limited

Outstanding Last inspected about 6 years ago
Right at Home Ipswich, Woodbridge and Felixstowe

Home care · Ipswich

Run by Amica Homecare Limited

Outstanding Last inspected about 4 years ago
Headway Suffolk and Norfolk ltd

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Run by Headway Suffolk and Norfolk LTD

Outstanding Last inspected about 3 years ago
St Elizabeth Care Agency

Home care · Ipswich

Run by St Elizabeth Care Agency Ltd

Outstanding Last inspected about 7 years ago
Haverhill Community Care

Home care · Haverhill

Run by Haverhill Community Care Ltd

Outstanding Last inspected about 2 years ago
Trinity Homecare (East of England)

Home care · Bury St. Edmunds

Run by Berkeley Home Health Limited

Outstanding Last inspected about 7 years ago
Rose Care Suffolk Ltd

Home care · Felixstowe

Run by Rose Care Suffolk Limited

Outstanding Last inspected about 6 years ago
Home Instead

Home care · Ipswich

Run by Colneis Care Services Ltd

Outstanding Last inspected about 8 years ago

See all in Suffolk

9 services with published coordinates. Colour shows the latest rating.

Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.