Call - In Homecare - Edinburgh South
Home care in Edinburgh. Regulated by Care Inspectorate.
Good
Last inspected about a year ago
Published 2025-02-26
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Leadership | Good |
Details
- Type of care
- Home care
- Address
- Call-In Homecare Ltd, Sugar Bond, Edinburgh, EH6 5NP
- Telephone
- 01316567310
- Registered provider
- Call-In Homecare Ltd
- Registered manager
- Rachel Shepard
- Registered since
- 2022-06-29
- Local authority
- City of Edinburgh
- Constituency
- Edinburgh North and Leith
- Neighbourhood deprivation
- SIMD decile 4 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 167
- Regulator record
- View on careinspectorate.com
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 4 complaints upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
Call-In Homecare Ltd runs 13 services in the UK. Across the estate:
- 4 excellent
- 6 good
- 3 need improvement
Other home care agencies in City of Edinburgh
-
Very good Inspected within the last year
-
Very good Last inspected about a year ago
-
Excellent Last inspected about 3 years ago
-
Very good Last inspected about 2 years ago
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.