Call In Homecare Ltd - Edinburgh North

Home care in Edinburgh. Regulated by Care Inspectorate.

Good

Inspected within the last year

Last inspected 2026-07-02

What the inspectors scored

Area assessed	Rating
Supporting wellbeing	Good
Care and support planning	Good
Staff team	Very good
Leadership	Very good

Details

Type of care: Home care
Address: Call-In Homecare Ltd, Sugar Bond, Edinburgh, EH6 5NP
Telephone: 01316 567 310
Registered provider: Call-In Homecare Ltd
Registered manager: Veronica Haining
Registered since: 2004-12-22
Local authority: City of Edinburgh
Constituency: Edinburgh North and Leith
Neighbourhood deprivation: SIMD decile 4 of 10 (1 = most deprived)
Staff (whole-time equivalent): 80.2
Regulator record: View on careinspectorate.com

Evidence and freshness

This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.

CareFacts record ID: sCS2004084651
Regulator location ID: CS2004084651
Current source release: Care Inspectorate datastore, archived 2026-10-07
CareFacts data rebuilt: 2026-10-07
Inspection evidence: Latest published date 2026-07-02

A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.

Complaints and enforcement

The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.

Who this service is for

Care at Home

The operator’s wider record

Call-In Homecare Ltd runs 13 services in the UK. Across the estate:

3 excellent
7 good
3 need improvement

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See all home care agencies in City of Edinburgh Search within 10 miles Compare these services

9 services with published coordinates. Colour shows the latest rating.

Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.

Questions this record can answer

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