CareFacts UK

Call - In Homecare Midlothian

Home care in Edinburgh.. Regulated by Care Inspectorate.

Adequate
Last inspected about a year ago
Last inspected 2025-03-06

What the inspectors scored

Area assessedRating
Supporting wellbeing Adequate
Care and support planning Good
Staff team Good
Leadership Adequate

Details

Type of care
Home care
Address
EH20 Business Centre, Suite 207, 6 Dryden Road,, Edinburgh., EH20 9LZ
Telephone
01314481051
Registered provider
Call-In Homecare Ltd
Registered manager
Kimberley Watson
Registered since
2022-06-29
Local authority
Midlothian
Constituency
Midlothian
Neighbourhood deprivation
SIMD decile 6 of 10 (1 = most deprived)
Staff (whole-time equivalent)
19.5
Regulator record
View on careinspectorate.com

Evidence and freshness

This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.

CareFacts record ID
sCS2022000172
Regulator location ID
CS2022000172
Current source release
Care Inspectorate datastore, archived 2026-10-07
CareFacts data rebuilt
2026-10-07
Inspection evidence
Latest published date 2025-03-06

A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.

Complaints and enforcement

The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.

Who this service is for

The operator’s wider record

Call-In Homecare Ltd runs 13 services in the UK. Across the estate:

Other home care agencies in Midlothian

See all home care agencies in Midlothian Search within 10 miles Compare these services

Service locations 9 published service locations. Marker colours show the latest regulator rating. Vitality Living Care LtdCC Homecare LtdTeviot CourtMidlothian Housing Support & Care at HomeMidlothian Park CottageSt Joseph's Services - Circle of Best Practice 3 - Care at HomeSt Joseph's Services - Circle of Best Practice 1 - Care at HomeSt Joseph's Services - Circle of Best Practice 2 - Care at Home Call - In Homecare Midlothian
9 services with published coordinates. Colour shows the latest rating.

Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.

Questions this record can answer

Which exact service or provider is this?

Match the published name, address and regulator identifier before using the record.

What is the latest published regulator evidence?

Read the rating, inspection date and service type together. A dated rating is not a current recommendation.

How can I compare alternatives?

Compare the same care need and regulator framework, then check distance, current availability and fees directly.

What must I verify before deciding?

Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.