CERA - Central Scotland
Supported living in Coatbridge. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-09-10
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Supported living
- Address
- Suite 16, Arca Business Centre, Caldeen House, Coatbridge, ML5 4EG
- Telephone
- 01236 368 009
- Registered provider
- CERA Care Operations (Scotland) Limited
- Registered manager
- Diane Hague
- Registered since
- 2010-08-04
- Local authority
- North Lanarkshire
- Constituency
- Coatbridge and Bellshill
- Neighbourhood deprivation
- SIMD decile 2 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 90
- Regulator record
- View on careinspectorate.com
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
The operator’s wider record
CERA Care Operations (Scotland) Limited runs 20 services in the UK with 1,400 beds. Across the estate:
- 2 excellent
- 12 good
- 6 need improvement
Other supported living services in North Lanarkshire
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Excellent Last inspected about 7 years ago
-
Very good Inspected within the last year
-
Very good Last inspected about 2 years ago
-
Motherwell and District Womens Aid
Run by Motherwell and District Womans Aid, Incorporated Association
Excellent Last inspected about 8 years ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.