CERA - Lothians
Home care in Musselburgh, registered for 60 people. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Adequate |
| Care and support planning | Good |
| Staff team | Adequate |
| Leadership | Good |
Details
- Type of care
- Home care
- Registered places
- 60
- Address
- 34 Whitecraig Road, Whitecraig, Musselburgh, EH21 8NE
- Telephone
- 01620 614085
- Registered provider
- CERA Care Operations (Scotland) Limited
- Registered manager
- Caroline Elliott
- Registered since
- 2018-02-15
- Local authority
- East Lothian
- Constituency
- Lothian East
- Neighbourhood deprivation
- SIMD decile 6 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 55
- Regulator record
- View on careinspectorate.com
At 60 beds it is larger than 71% of the 7 home care agencies in East Lothian.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2017358663- Regulator location ID
CS2017358663- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-06-01
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
CERA Care Operations (Scotland) Limited runs 20 services in the UK with 1,400 beds. Across the estate:
- 2 excellent
- 12 good
- 6 need improvement
Other home care agencies in East Lothian
-
Very good Inspected within the last year
-
East Lothian Services
Run by Penumbra
Very good Inspected within the last year -
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
John Bellany Day Centre
Run by John Bellany Day Centre, a Scottish Charitable Incorporated Organisation
Good Last inspected about 3 years ago
See all home care agencies in East Lothian Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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