CERA - Lothians
Home care in Musselburgh, registered for 60 people. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Adequate |
| Care and support planning | Good |
| Staff team | Adequate |
| Leadership | Good |
Details
- Type of care
- Home care
- Registered places
- 60
- Address
- 34 Whitecraig Road, Whitecraig, Musselburgh, EH21 8NE
- Telephone
- 01620 614085
- Registered provider
- CERA Care Operations (Scotland) Limited
- Registered manager
- Caroline Elliott
- Registered since
- 2018-02-15
- Local authority
- East Lothian
- Constituency
- Lothian East
- Neighbourhood deprivation
- SIMD decile 6 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 55
- Regulator record
- View on careinspectorate.com
At 60 beds it is larger than 75% of the 8 home care agencies in East Lothian.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
CERA Care Operations (Scotland) Limited runs 20 services in the UK with 1,400 beds. Across the estate:
- 2 excellent
- 12 good
- 6 need improvement
Other home care agencies in East Lothian
-
East Lothian Services
Run by Penumbra
Very good Last inspected about 3 years ago -
Very good Inspected within the last year
-
Good Inspected within the last year
-
John Bellany Day Centre
Run by John Bellany Day Centre, a Scottish Charitable Incorporated Organisation
Good Last inspected about 3 years ago -
Leuchie at Home
Run by Leuchie
Good Inspected within the last year -
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.