CERA - Nurse Agency
Nurse agency in Dundee. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Good |
| Staff team | Good |
| Leadership | Very good |
Details
- Type of care
- Nurse agency
- Address
- Unit 3, Innovation House, Dundee, DD5 3UB
- Telephone
- 01382 718611
- Registered provider
- CERA Care Operations (Scotland) Limited
- Registered manager
- Elizabeth MacDonald
- Registered since
- 2015-04-08
- Local authority
- Dundee City
- Constituency
- Arbroath and Broughty Ferry
- Neighbourhood deprivation
- SIMD decile 6 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 3.75
- Regulator record
- View on careinspectorate.com
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2014334280- Regulator location ID
CS2014334280- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2024-08-27
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
The operator’s wider record
CERA Care Operations (Scotland) Limited runs 20 services in the UK with 1,400 beds. Across the estate:
- 2 excellent
- 12 good
- 6 need improvement
Other nurse agencies in Dundee City
-
Adequate Last inspected about a year ago
-
Not rated No inspection date published
See all care services in Dundee City Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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