Comfort Call - Cheltenham
Home care in Gloucester. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Well-led | Requires improvement |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- Office No. G11, GF North Warehouse, Gloucester Docks, Gloucester, GL1 2EP
- Telephone
- 01242574594
- Website
- www.comfortcall.co.uk
- Registered provider
- Comfort Call Limited
- Registered manager
- Nitan, Flaviu-Cosmin
- Registered since
- 2016-12-12
- Local authority
- Gloucestershire
- Constituency
- Gloucester
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-3106617526- Regulator location ID
1-3106617526- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2018-03-07
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Comfort Call Limited runs 27 services in the UK. Across the estate:
- 18 good
- 3 need improvement
Other home care agencies in Gloucestershire
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Outstanding Inspected within the last year
-
Outstanding Last inspected about 4 years ago
-
Outstanding Last inspected about 4 years ago
-
AH Care Ltd
Run by AH Care Ltd
Outstanding Last inspected about 7 years ago -
Outstanding Inspected within the last year
-
Outstanding Last inspected about 7 years ago
-
Good Last inspected about 4 years ago
-
Good Last inspected about 5 years ago
See all home care agencies in Gloucestershire Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
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What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.