Comfort Call-North Tyneside
Home care in Newcastle Upon Tyne. Regulated by CQC.
Good
Last inspected about 7 years ago
Published 2019-05-25
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Well-led | Outstanding |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- Silverbirch House,Mylord Crescent, Camperdown Industrial Estate, Killingworth, Newcastle Upon Tyne, NE12 5UJ
- Telephone
- 01912164490
- Website
- www.comfortcall.co.uk
- Registered provider
- Comfort Call Limited
- Registered manager
- Dixon, Emma
- Registered since
- 2018-05-15
- Local authority
- North Tyneside
- Constituency
- Cramlington and Killingworth
- Regulator record
- View on cqc.org.uk
Who this service is for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Eating disorders
- Physical disabilities
The operator’s wider record
Comfort Call Limited runs 27 services in the UK. Across the estate:
- 18 good
- 3 need improvement
Other home care agencies in North Tyneside
-
Good Inspected within the last year
-
Good Last inspected about 6 years ago
-
North Tyneside
Run by Odara Care Limited
Good Last inspected about 3 years ago -
Good Inspected within the last year
-
Good Last inspected about 2 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about a year ago
-
Good Last inspected about 2 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.