Comfort Call-Stockton
Home care in Billingham. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Home care
- Address
- Suites 505 & 506 Belasis Business Centre, Coxwold Way, Belasis Hall Technology Park, Billingham, TS23 4EA
- Telephone
- 01642633626
- Website
- www.comfortcall.co.uk
- Registered provider
- Comfort Call Limited
- Registered manager
- Darby, Claire
- Registered since
- 2019-07-02
- Local authority
- Stockton-on-Tees
- Constituency
- Stockton North
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-6904254548- Regulator location ID
1-6904254548- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2021-05-19
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Physical disabilities
The operator’s wider record
Comfort Call Limited runs 27 services in the UK. Across the estate:
- 18 good
- 3 need improvement
Other home care agencies in Stockton-on-Tees
-
Outstanding Last inspected about 7 years ago
-
Good Last inspected about 5 years ago
-
Good Last inspected about 6 years ago
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 3 years ago
-
Good Inspected within the last year
See all home care agencies in Stockton-on-Tees Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.