Community Support Service
Home care in Telford. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Home care
- Address
- Darby House, Lawn Central, Town Centre, Telford, TF3 4JA
- Telephone
- 01952381317
- Registered provider
- Telford & Wrekin Council
- Registered manager
- Ralphs, Melissa
- Registered since
- 2016-02-15
- Local authority
- Telford and Wrekin
- Constituency
- Telford
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-2475761482- Regulator location ID
1-2475761482- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2018-03-17
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Learning disabilities or autistic spectrum disorder
- Learning disabilities
The operator’s wider record
Telford & Wrekin Council runs 2 services in the UK. Across the estate:
- 1 excellent
- 1 good
Other home care agencies in Telford and Wrekin
-
Outstanding Last inspected about 6 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 4 years ago
-
Good Last inspected about 8 years ago
-
Good Last inspected about a year ago
-
Good Last inspected about 8 years ago
-
Good Last inspected about 8 years ago
-
Good Last inspected about 8 years ago
See all home care agencies in Telford and Wrekin Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.