Creative Support - The Laurels (Cumbria)
Residential care home in Carlisle, registered for 29 beds. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Residential care home
- Registered places
- 29
- Address
- 10 Norfolk Road, Carlisle, CA2 5PQ
- Telephone
- 01228527972
- Website
- www.creativesupport.co.uk
- Registered provider
- Creative Support Limited
- Registered manager
- Tingey, Shirleyann
- Registered since
- 2015-03-18
- Local authority
- Cumberland
- Constituency
- Carlisle
- Regulator record
- View on cqc.org.uk
At 29 beds it is larger than 65% of the 62 residential care homes in Cumberland.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-1890360425- Regulator location ID
1-1890360425- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2020-04-10
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Older People
- Caring for adults over 65 yrs
The operator’s wider record
Creative Support Limited runs 89 services in the UK with 110 beds. Across the estate:
- 3 excellent
- 63 good
- 5 need improvement
Other residential care homes in Cumberland
-
Inglewood
Run by Cumberland Council
Outstanding Last inspected about 4 years ago -
Outstanding Last inspected about 6 years ago
-
Midtown Farm
Run by West House
Good Last inspected about 8 years ago -
Good Last inspected about a year ago
-
Good Last inspected about 4 years ago
-
Home Farm
Run by West House
Good Last inspected about 5 years ago -
Good Last inspected about 4 years ago
-
Good Last inspected about 6 years ago
See all residential care homes in Cumberland Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.