Crossgate Care Centre
Care home in Kilmarnock, registered for 66 beds. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Adequate |
| Care and support planning | Adequate |
| Setting | Adequate |
| Staff team | Adequate |
| Leadership | Adequate |
Details
- Type of care
- Care home
- Registered places
- 66
- Address
- Meiklewood Road, Kilmarnock, KA3 2EL
- Telephone
- 01563 523 311
- Registered provider
- Shaftesbury Care Grp Ltd
- Registered manager
- Michelle Sommerville
- Registered since
- 2011-10-31
- Local authority
- East Ayrshire
- Constituency
- Kilmarnock and Loudoun
- Neighbourhood deprivation
- SIMD decile 2 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 52
- Regulator record
- View on careinspectorate.com
At 66 beds it is larger than 83% of the 23 care homes in East Ayrshire.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2011300604- Regulator location ID
CS2011300604- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-05-28
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 2 complaints upheld and 0 enforcements issued.
Who this service is for
- Older People
The operator’s wider record
Shaftesbury Care GRP Limited runs 7 services in the UK with 434 beds. Across the estate:
- 5 good
- 2 need improvement
Other care homes in East Ayrshire
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Glennie House
Run by MMCG (2) Limited
Good Inspected within the last year -
Good Inspected within the last year
See all care homes in East Ayrshire Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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