Custom Care (Cannock)
Home care in Cannock. Regulated by CQC.
Requires improvement
Last inspected about 6 years ago
Published 2020-03-10
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Requires improvement |
| Well-led | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- First Floor Office Suite, Office 18 Heritage Park, Hayes Way, Cannock, WS11 7LT
- Telephone
- 01543502166
- Website
- www.customcare.co.uk
- Registered provider
- London Care Limited
- Registered manager
- Latham, Hayley
- Registered since
- 2017-12-05
- Local authority
- Staffordshire
- Constituency
- Cannock Chase
- Regulator record
- View on cqc.org.uk
Who this service is for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
The London Care Group Ltd runs 29 services in the UK. Across the estate:
- 21 good
- 5 need improvement
Other home care agencies in Staffordshire
-
Outstanding Last inspected about 4 years ago
-
Outstanding Last inspected about 6 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 8 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.