East Lothian Council - Homecare Services
Supported living in Haddington. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-09-17
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Very good |
| Staff team | Very good |
| Leadership | Good |
Details
- Type of care
- Supported living
- Address
- East Lothian Community Hospital, Hospital Road, Haddington, EH41 3PF
- Telephone
- 01875 618 960
- Registered provider
- East Lothian Council
- Registered manager
- Rachael Parsons
- Registered since
- 2004-08-31
- Local authority
- East Lothian
- Constituency
- Lothian East
- Neighbourhood deprivation
- SIMD decile 10 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 66.6
- Regulator record
- View on careinspectorate.com
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
The operator’s wider record
East Lothian Council runs 10 services in the UK with 174 beds. Across the estate:
- 1 excellent
- 9 good
Other supported living services in East Lothian
-
Very good Last inspected about a year ago
-
Very good Last inspected about 7 years ago
-
Very good Last inspected about 6 years ago
-
East Lothian Services
Run by Penumbra
Very good Last inspected about 3 years ago -
Good Inspected within the last year
-
Good Last inspected about 7 years ago
-
Poppy Homecare
Run by Poppy Homecare Ltd
Good Inspected within the last year -
Bluebird Care (East and Midlothian)
Run by J & K Lambert Ltd Trading as Bluebird Care East & Mid Lothian
Good Last inspected about a year ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.