East Lothian Council - Homecare Services
Supported living in Haddington. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Very good |
| Staff team | Very good |
| Leadership | Good |
Details
- Type of care
- Supported living
- Address
- East Lothian Community Hospital, Hospital Road, Haddington, EH41 3PF
- Telephone
- 01875 618 960
- Registered provider
- East Lothian Council
- Registered manager
- Rachael Parsons
- Registered since
- 2004-08-31
- Local authority
- East Lothian
- Constituency
- Lothian East
- Neighbourhood deprivation
- SIMD decile 10 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 66.6
- Regulator record
- View on careinspectorate.com
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2004077870- Regulator location ID
CS2004077870- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2025-09-17
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
The operator’s wider record
East Lothian Council runs 10 services in the UK with 174 beds. Across the estate:
- 1 excellent
- 9 good
Other supported living services in East Lothian
-
East Lothian Services
Run by Penumbra
Very good Inspected within the last year -
Very good Last inspected about a year ago
-
Very good Last inspected about 6 years ago
-
Good Inspected within the last year
-
Poppy Homecare
Run by Poppy Homecare Ltd
Good Inspected within the last year -
Bluebird Care (East and Midlothian)
Run by J & K Lambert Ltd Trading as Bluebird Care East & Mid Lothian
Good Inspected within the last year -
Good Last inspected about 7 years ago
-
Good Inspected within the last year
See all supported living services in East Lothian Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.