CareFacts UK

East Lothian Council - Homecare Services

Home care in Haddington. Regulated by Care Inspectorate.

Good
Inspected within the last year
Published 2025-09-17

What the inspectors scored

Area assessedRating
Supporting wellbeing Very good
Care and support planning Very good
Staff team Very good
Leadership Good

Details

Type of care
Home care
Address
East Lothian Community Hospital, Hospital Road, Haddington, EH41 3PF
Telephone
01620 642 805
Registered provider
East Lothian Council
Registered manager
Rachael Parsons
Registered since
2004-08-31
Local authority
East Lothian
Constituency
Lothian East
Neighbourhood deprivation
SIMD decile 10 of 10 (1 = most deprived)
Staff (whole-time equivalent)
0.01
Regulator record
View on careinspectorate.com

Complaints and enforcement

The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.

Who this service is for

The operator’s wider record

East Lothian Council runs 10 services in the UK with 174 beds. Across the estate:

Other home care agencies in East Lothian

See all in East Lothian

East Lothian ServicesConcept Homecare LtdTynebank Resource CentreJohn Bellany Day CentreLeuchie at HomeMeloosha Homecare East LothianEast Lothian Care LtdHome Instead East Lothian and Midlothian East Lothian Council - Homecare Services
9 services with published coordinates. Colour shows the latest rating.

Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.