Extra Hands of Heacham Limited - Broadland Office
Home care in Norwich. Regulated by CQC.
Requires improvement
Last inspected about 5 years ago
Published 2021-06-12
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Requires improvement |
| Well-led | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- Unit A10 Abbeyfarm Commercial Park, Southwell Road, Horsham St Faiths, Norwich, NR10 3JU
- Telephone
- 01603898623
- Website
- www.extrahands.net
- Registered provider
- Extra Hands of Heacham Ltd
- Registered manager
- Claxton, Hayley
- Registered since
- 2011-01-04
- Local authority
- Norfolk
- Constituency
- Broadland and Fakenham
- Regulator record
- View on cqc.org.uk
Who this service is for
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
- Caring for children (0 - 18yrs)
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Eating disorders
- Physical disabilities
The operator’s wider record
Extra Hands of Heacham Ltd runs 2 services in the UK. Across the estate:
- 1 good
- 1 need improvement
Other home care agencies in Norfolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Inspected within the last year
-
Good Last inspected about 8 years ago
-
Good Last inspected about 5 years ago
-
Good Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.