Floating Support City
Home care in Norwich. Regulated by CQC.
Good
Last inspected about 6 years ago
Published 2019-12-12
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Responsive | Requires improvement |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Well-led | Good |
Details
- Type of care
- Home care
- Address
- 95 Oak Street, Norwich, NR3 3BP
- Telephone
- 01603222874
- Website
- www.independencematters.org.uk
- Registered provider
- Independence Matters C.I.C.
- Registered since
- 2014-01-28
- Local authority
- Norfolk
- Constituency
- Norwich South
- Regulator record
- View on cqc.org.uk
Who this service is for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Younger Adults
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Independence Matters C.I.C. runs 11 services in the UK with 15 beds. Across the estate:
- 8 good
- 2 need improvement
Other home care agencies in Norfolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Inspected within the last year
-
Good Last inspected about 8 years ago
-
Good Last inspected about 5 years ago
-
Good Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.