Generic - Care at Home - Lewis
Home care in Stornoway. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-12-24
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Very good |
| Staff team | Good |
| Leadership | Very good |
Details
- Type of care
- Home care
- Address
- Social and Community Care, Comhairle nan Eilean Siar, Stornoway, HS1 2BW
- Telephone
- 01851 822711
- Registered provider
- Comhairle nan Eilean Siar
- Registered manager
- Elaine McFarlane
- Registered since
- 2009-06-10
- Local authority
- Na h-Eileanan Siar
- Constituency
- Na h-Eileanan an Iar
- Staff (whole-time equivalent)
- 62
- Regulator record
- View on careinspectorate.com
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
Comhairle nan Eilean Siar runs 24 services in the UK with 1,020 beds. Across the estate:
- 3 excellent
- 15 good
- 4 need improvement
Other home care agencies in Na h-Eileanan Siar
-
Crossroads Care Harris
Run by Crossroads Care Harris a Scottish Charitable Incorporated Organisation
Very good Inspected within the last year -
Very good Inspected within the last year
-
Very good Last inspected about a year ago
-
Very good Last inspected about 2 years ago
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.