Generic - Care at Home - Lewis
Home care in Stornoway. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Very good |
| Staff team | Good |
| Leadership | Very good |
Details
- Type of care
- Home care
- Address
- Social and Community Care, Comhairle nan Eilean Siar, Stornoway, HS1 2BW
- Telephone
- 01851 822711
- Registered provider
- Comhairle nan Eilean Siar
- Registered manager
- Elaine McFarlane
- Registered since
- 2009-06-10
- Local authority
- Na h-Eileanan Siar
- Constituency
- Na h-Eileanan an Iar
- Staff (whole-time equivalent)
- 62
- Regulator record
- View on careinspectorate.com
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2009229965- Regulator location ID
CS2009229965- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2025-12-24
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
Comhairle nan Eilean Siar runs 24 services in the UK with 1,020 beds. Across the estate:
- 3 excellent
- 15 good
- 4 need improvement
Other home care agencies in Na h-Eileanan Siar
-
Very good Inspected within the last year
-
Crossroads Care Harris
Run by Crossroads Care Harris a Scottish Charitable Incorporated Organisation
Very good Inspected within the last year -
Very good Last inspected about 2 years ago
-
Very good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Inspected within the last year
See all home care agencies in Na h-Eileanan Siar Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
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What is the latest published regulator evidence?
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How can I compare alternatives?
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What must I verify before deciding?
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