Heathcote
Residential care home in Norwich, registered for 29 beds. Regulated by CQC.
Good
Last inspected about 7 years ago
Published 2018-12-29
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Caring | Outstanding |
Details
- Type of care
- Residential care home
- Registered places
- 29
- Address
- 19-23 Unthank Road, Norwich, NR2 2PA
- Telephone
- 01603625639
- Website
- www.blackswan.co.uk
- Registered provider
- Black Swan International Limited
- Registered manager
- Ames, Sylvia
- Registered since
- 2011-01-18
- Local authority
- Norfolk
- Constituency
- Norwich South
- Regulator record
- View on cqc.org.uk
At 29 beds it is larger than 55% of the 253 residential care homes in Norfolk.
Who this service is for
- Older People
- Caring for adults over 65 yrs
The operator’s wider record
Black Swan International Limited runs 23 services in the UK with 776 beds. Across the estate:
- 3 excellent
- 19 good
Other residential care homes in Norfolk
-
Outstanding Last inspected about 3 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 4 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.