Heathcote
Residential care home in Norwich, registered for 29 beds. Regulated by CQC.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Caring | Outstanding |
Details
- Type of care
- Residential care home
- Registered places
- 29
- Address
- 19-23 Unthank Road, Norwich, NR2 2PA
- Telephone
- 01603625639
- Website
- www.blackswan.co.uk
- Registered provider
- Black Swan International Limited
- Registered manager
- Ames, Sylvia
- Registered since
- 2011-01-18
- Local authority
- Norfolk
- Constituency
- Norwich South
- Regulator record
- View on cqc.org.uk
At 29 beds it is larger than 55% of the 254 residential care homes in Norfolk.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-121489527- Regulator location ID
1-121489527- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-08-24
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Older People
- Caring for adults over 65 yrs
The operator’s wider record
Black Swan International Limited runs 23 services in the UK with 776 beds. Across the estate:
- 3 excellent
- 19 good
Other residential care homes in Norfolk
-
Outstanding Last inspected about 3 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
See all residential care homes in Norfolk Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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