Heather House
Residential care home in Chester Le Street, registered for 11 beds. Regulated by CQC.
Good
Last inspected about 6 years ago
Published 2019-08-31
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Residential care home
- Registered places
- 11
- Address
- Cheshire Avenue, Birtley, Chester Le Street, DH3 2BA
- Telephone
- 01914100712
- Registered provider
- Voyage 1 Limited
- Registered manager
- Lynn, Sara
- Registered since
- 2018-09-04
- Local authority
- Gateshead
- Constituency
- Washington and Gateshead South
- Regulator record
- View on cqc.org.uk
At 11 beds it is smaller than 26% of the 27 residential care homes in Gateshead.
Who this service is for
- Learning disabilities or autistic spectrum disorder
- Older People
- Younger Adults
- Caring for adults under 65 yrs
- Learning disabilities
- Caring for adults over 65 yrs
The operator’s wider record
Voyage 1 Limited runs 295 services in the UK with 1,998 beds. Across the estate:
- 19 excellent
- 234 good
- 22 need improvement
Other residential care homes in Gateshead
-
Outstanding Last inspected about 6 years ago
-
Blaydon Lodge
Run by Gateshead Council
Outstanding Last inspected about 8 years ago -
Good Last inspected about 7 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 6 years ago
-
Good Last inspected about a year ago
-
Good Last inspected about a year ago
-
Good Last inspected about 3 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.