Helena Road
Residential care home in London, registered for 10 beds. Regulated by CQC.
Good
Inspected within the last year
Published 2026-03-25
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Residential care home
- Registered places
- 10
- Address
- 2c-2d Helena Road, Plaistow, London, E13 0DU
- Telephone
- 02084701382
- Registered provider
- Certitude Trading Limited
- Registered manager
- Matsie-Ssonko, Norah
- Registered since
- 2025-12-08
- Local authority
- Newham
- Constituency
- West Ham and Beckton
- Regulator record
- View on cqc.org.uk
At 10 beds it is larger than 88% of the 16 residential care homes in Newham.
Who this service is for
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Certitude Trading Limited runs 17 services in the UK with 123 beds. Across the estate:
- 14 good
- 2 need improvement
Other residential care homes in Newham
-
Outstanding Last inspected about 5 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 3 years ago
-
The Chase
Run by Roselock Limited
Good Last inspected about 3 years ago -
Sahara Lodge
Run by Sahara Care Limited
Good Last inspected about a year ago -
Good Last inspected about 3 years ago
-
Good Last inspected about 6 years ago
-
Good Last inspected about a year ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.