Hightown House
Home care in Hemel Hempstead. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
Details
- Type of care
- Home care
- Address
- Maylands Avenue, Hemel Hempstead, HP2 4XH
- Telephone
- 01442292300
- Website
- www.hpcha.org.uk
- Registered provider
- Hightown Housing Association Limited
- Registered manager
- Wray, Jessica
- Registered since
- 2011-01-10
- Local authority
- Hertfordshire
- Constituency
- Hemel Hempstead
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-126470128- Regulator location ID
1-126470128- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2019-10-24
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Learning disabilities
- Mental health conditions
The operator’s wider record
Hightown Housing Association Limited runs 10 services in the UK with 52 beds. Across the estate:
- 10 good
Other home care agencies in Hertfordshire
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Outstanding Last inspected about 5 years ago
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Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
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Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Inspected within the last year
-
Outstanding Last inspected about 7 years ago
See all home care agencies in Hertfordshire Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
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What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
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What must I verify before deciding?
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