CareFacts UK

Hilltop House (Domiciliary Care)

Home care in Bury St. Edmunds. Regulated by CQC.

Outstanding
Last inspected about 6 years ago
Published 2020-04-02

Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.

What the inspectors scored

Area assessedRating
Caring Outstanding
Well-led Outstanding
Safe Good
Effective Good
Responsive Good

Details

Type of care
Home care
Address
2 Heldhaw Road, Bury St. Edmunds, IP32 7ER
Telephone
01284724979
Registered provider
Sanctuary Home Care Limited
Registered manager
Williams, Samantha
Registered since
2014-07-03
Local authority
Suffolk
Constituency
Bury St Edmunds and Stowmarket
Regulator record
View on cqc.org.uk

Who this service is for

The operator’s wider record

Sanctuary Home Care Limited runs 33 services in the UK with 162 beds. Across the estate:

Other home care agencies in Suffolk

See all in Suffolk

Bury Home CareRight at Home Ipswich, Woodbridge and FelixstoweHeadway Suffolk and Norfolk ltdSt Elizabeth Care AgencyHaverhill Community CareTrinity Homecare (East of England)Rose Care Suffolk LtdHome Instead Hilltop House (Domiciliary Care)
9 services with published coordinates. Colour shows the latest rating.

Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.