Integrated Crisis Response Service
Home care in Leicester. Regulated by CQC.
Outstanding
Inspected within the last year
Published 2026-04-15
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Responsive | Outstanding |
| Safe | Outstanding |
| Effective | Outstanding |
| Caring | Outstanding |
| Well-led | Outstanding |
Details
- Type of care
- Home care
- Address
- Neville Centre, Leicester General Hospital, Leicester, LE5 4PW
- Telephone
- 01164540420
- Registered provider
- Leicester City Council
- Registered manager
- Singh-Bains, Jagjit
- Registered since
- 2016-04-27
- Local authority
- Leicester
- Constituency
- Leicester East
- Regulator record
- View on cqc.org.uk
Who this service is for
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
- Caring for children (0 - 18yrs)
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Eating disorders
- Physical disabilities
The operator’s wider record
Leicester City Council runs 3 services in the UK. Across the estate:
- 2 excellent
Other home care agencies in Leicester
-
Outstanding Inspected within the last year
-
Good Last inspected about 7 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Last inspected about 6 years ago
-
iCall Care
Run by iCall Care Limited
Good Last inspected about 7 years ago -
Good Last inspected about 4 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.