ION Care and Support Services Falkirk and West Lothian
Home care in Broxburn, registered for 400 people. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Staff team | Very good |
| Leadership | Excellent |
Details
- Type of care
- Home care
- Registered places
- 400
- Address
- Axwel House, 2 Westerton Road, Broxburn, EH52 5AU
- Telephone
- 01506 896 610
- Registered provider
- ION Care and Support Services Limited
- Registered manager
- Joseph Venesky
- Registered since
- 2017-08-16
- Local authority
- West Lothian
- Constituency
- Livingston
- Neighbourhood deprivation
- SIMD decile 8 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 0.5
- Regulator record
- View on careinspectorate.com
At 400 beds it is larger than 94% of the 18 home care agencies in West Lothian.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2016352276- Regulator location ID
CS2016352276- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-03-18
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 2 complaints upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
ION Care and Support Services Limited runs 6 services in the UK with 864 beds. Across the estate:
- 6 good
Other home care agencies in West Lothian
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Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Cura
Run by Blessing Grace Limited
Very good Inspected within the last year -
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Last inspected about 2 years ago
See all home care agencies in West Lothian Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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