Key - Highland (Caithness and Sutherland)
Home care in Thurso. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-11-26
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Good |
| Staff team | Very good |
| Leadership | Good |
Details
- Type of care
- Home care
- Address
- Key, Ormlie Apartments, Thurso, KW14 7BY
- Telephone
- 07350441361
- Registered provider
- Key Housing Association Ltd
- Registered manager
- Debra Kerr-Tsotsi
- Registered since
- 2004-11-05
- Local authority
- Highland
- Constituency
- Caithness, Sutherland and Easter Ross
- Neighbourhood deprivation
- SIMD decile 7 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 77.13
- Regulator record
- View on careinspectorate.com
Who this service is for
- Care at Home
The operator’s wider record
Key Housing Association Ltd runs 22 services in the UK with 449 beds. Across the estate:
- 6 excellent
- 16 good
Other home care agencies in Highland
-
Very good Last inspected about 6 years ago
-
Very good Inspected within the last year
-
British Red Cross- Support at Home
Run by The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross
Very good Inspected within the last year -
Fraser Elite
Run by Fraser Elite Ltd
Very good Inspected within the last year -
Very good Inspected within the last year
-
L'Arche Highland
Run by L'Arche
Very good Last inspected about a year ago -
Very good Last inspected about 4 years ago
-
Very good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.