Motherwell Home Support Service
Supported living in Motherwell. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Adequate |
| Care and support planning | Adequate |
| Staff team | Adequate |
| Leadership | Adequate |
Details
- Type of care
- Supported living
- Address
- Dalziel Building, 4th Floor, Motherwell, ML1 1PN
- Telephone
- 0300 555 0408
- Registered provider
- North Lanarkshire Council
- Registered manager
- Pauline Lennon
- Registered since
- 2004-07-30
- Local authority
- North Lanarkshire
- Constituency
- Motherwell, Wishaw and Carluke
- Neighbourhood deprivation
- SIMD decile 1 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 132.79
- Regulator record
- View on careinspectorate.com
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2004071347- Regulator location ID
CS2004071347- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-02-13
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.
The operator’s wider record
North Lanarkshire Council runs 30 services in the UK with 1,318 beds. Across the estate:
- 7 excellent
- 13 good
- 9 need improvement
Other supported living services in North Lanarkshire
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Last inspected about 2 years ago
-
Very good Inspected within the last year
-
Motherwell and District Womens Aid
Run by Motherwell and District Womans Aid, Incorporated Association
Excellent Last inspected about 8 years ago -
Excellent Last inspected about 7 years ago
See all supported living services in North Lanarkshire Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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What must I verify before deciding?
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