New Start Highland
Supported living in Inverness, registered for 30 beds. Regulated by Care Inspectorate.
Excellent
Last inspected about 7 years ago
Published 2019-05-06
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Excellent |
| Care and support planning | Excellent |
| Staff team | Excellent |
| Leadership | Excellent |
Details
- Type of care
- Supported living
- Registered places
- 30
- Address
- 9 Carsegate Road North, Inverness, IV3 8EX
- Telephone
- 01463 715 615
- Registered provider
- New Start Highland
- Registered manager
- Alison MacLean
- Registered since
- 2004-09-02
- Local authority
- Highland
- Constituency
- Inverness, Skye and West Ross-shire
- Neighbourhood deprivation
- SIMD decile 2 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 16.4
- Regulator record
- View on careinspectorate.com
At 30 beds it is larger than 62% of the 26 supported living services in Highland.
Other supported living services in Highland
-
British Red Cross- Support at Home
Run by The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross
Very good Inspected within the last year -
Very good Last inspected about a year ago
-
Excellent Last inspected about 7 years ago
-
Fraser Elite
Run by Fraser Elite Ltd
Very good Last inspected about 2 years ago -
Very good Inspected within the last year
-
Very good Inspected within the last year
-
L'Arche Highland
Run by L'Arche
Very good Last inspected about a year ago -
Very good Last inspected about 3 years ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.