North Bay House
Residential care home in Lowestoft, registered for 28 beds. Regulated by CQC.
Inadequate
Inspected within the last year
Published 2025-10-31
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Inadequate |
| Effective | Inadequate |
| Caring | Inadequate |
| Responsive | Requires improvement |
| Well-led | Inadequate |
Details
- Type of care
- Residential care home
- Registered places
- 28
- Address
- Borrow Road, Lowestoft, NR32 3PW
- Telephone
- 01502512489
- Website
- www.northbayhouse.co.uk
- Registered provider
- Hellendoorn Healthcare Limited
- Registered manager
- Burton, Deana
- Registered since
- 2010-12-02
- Local authority
- Suffolk
- Constituency
- Lowestoft
- Regulator record
- View on cqc.org.uk
At 28 beds it is smaller than 48% of the 123 residential care homes in Suffolk.
Who this service is for
- Dementia
- Older People
- Caring for adults over 65 yrs
The operator’s wider record
Hellendoorn Healthcare Limited runs 2 services in the UK with 69 beds. Across the estate:
- 1 good
- 1 poor
Other residential care homes in Suffolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 2 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Inspected within the last year
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 9 years ago
-
Outstanding Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.