North Bay House
Residential care home in Lowestoft, registered for 28 beds. Regulated by CQC.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
Details
- Type of care
- Residential care home
- Registered places
- 28
- Address
- Borrow Road, Lowestoft, NR32 3PW
- Telephone
- 01502512489
- Website
- www.northbayhouse.co.uk
- Registered provider
- Hellendoorn Healthcare Limited
- Registered manager
- Burton, Deana
- Registered since
- 2010-12-02
- Local authority
- Suffolk
- Constituency
- Lowestoft
- Regulator record
- View on cqc.org.uk
At 28 beds it is smaller than 48% of the 123 residential care homes in Suffolk.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-106199876- Regulator location ID
1-106199876- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-08-06
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Dementia
- Older People
- Caring for adults over 65 yrs
The operator’s wider record
Hellendoorn Healthcare Limited runs 2 services in the UK with 69 beds. Across the estate:
- 1 good
- 1 need improvement
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Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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