Ontime Response Healthcare Ltd Norfolk
Home care in King's Lynn. Regulated by CQC.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Well-led | Requires improvement |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- 11 Alma Road, Snettisham, King's Lynn, PE31 7NY
- Website
- www.ontimeresponse.co.uk
- Registered provider
- Ontime Response Healthcare Limited
- Registered manager
- Simende, Caroline
- Registered since
- 2023-08-07
- Local authority
- Norfolk
- Constituency
- North West Norfolk
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-16994303816- Regulator location ID
1-16994303816- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-04-17
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Children 0-18 years
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Caring for children (0 - 18yrs)
- Sensory impairments
- Caring for adults under 65 yrs
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Ontime Response Healthcare Limited runs 3 services in the UK. Across the estate:
- 1 good
- 1 need improvement
Other home care agencies in Norfolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Inspected within the last year
-
Outstanding Inspected within the last year
-
Outstanding Inspected within the last year
-
Good Last inspected about 4 years ago
See all home care agencies in Norfolk Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
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What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
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What must I verify before deciding?
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