Ontime Response Healthcare Ltd Norfolk
Home care in King's Lynn. Regulated by CQC.
Requires improvement
Inspected within the last year
Published 2026-04-17
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Well-led | Requires improvement |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- 11 Alma Road, Snettisham, King's Lynn, PE31 7NY
- Website
- www.ontimeresponse.co.uk
- Registered provider
- Ontime Response Healthcare Limited
- Registered manager
- Simende, Caroline
- Registered since
- 2023-08-07
- Local authority
- Norfolk
- Constituency
- North West Norfolk
- Regulator record
- View on cqc.org.uk
Who this service is for
- Children 0-18 years
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Caring for children (0 - 18yrs)
- Sensory impairments
- Caring for adults under 65 yrs
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Ontime Response Healthcare Limited runs 3 services in the UK. Across the estate:
- 1 good
- 1 need improvement
Other home care agencies in Norfolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Inspected within the last year
-
Good Last inspected about 8 years ago
-
Good Last inspected about 5 years ago
-
Good Last inspected about 7 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.