Oversteps (Care Home)
Care home in Dornoch, registered for 24 beds. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Setting | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Care home
- Registered places
- 24
- Address
- Earls Cross Road, Dornoch, IV25 3PJ
- Telephone
- 01862 810 393
- Registered provider
- Church of Scotland Trading as Crossreach
- Registered manager
- Jeniffer Macdonald
- Registered since
- 2002-04-01
- Local authority
- Highland
- Constituency
- Caithness, Sutherland and Easter Ross
- Neighbourhood deprivation
- SIMD decile 7 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 4.8
- Regulator record
- View on careinspectorate.com
At 24 beds it is smaller than 43% of the 63 care homes in Highland.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2003008465- Regulator location ID
CS2003008465- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2025-08-19
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 2 complaints upheld and 0 enforcements issued.
Who this service is for
- Older People
- Older people - dementia
- Older people - frailty
The operator’s wider record
Church of Scotland Trading as Crossreach runs 45 services in the UK with 604 beds. Across the estate:
- 9 excellent
- 25 good
- 10 need improvement
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Very good Inspected within the last year
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Very good Inspected within the last year
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Very good Last inspected about a year ago
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Very good Inspected within the last year
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See all care homes in Highland Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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What is the latest published regulator evidence?
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What must I verify before deciding?
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