Oversteps (Care Home)
Care home in Dornoch, registered for 24 beds. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-08-19
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Setting | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Care home
- Registered places
- 24
- Address
- Earls Cross Road, Dornoch, IV25 3PJ
- Telephone
- 01862 810 393
- Registered provider
- Church of Scotland Trading as Crossreach
- Registered manager
- Jeniffer Macdonald
- Registered since
- 2002-04-01
- Local authority
- Highland
- Constituency
- Caithness, Sutherland and Easter Ross
- Neighbourhood deprivation
- SIMD decile 7 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 4.8
- Regulator record
- View on careinspectorate.com
At 24 beds it is smaller than 43% of the 63 care homes in Highland.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 2 complaints upheld and 0 enforcements issued.
Who this service is for
- Older People
- Older people - dementia
- Older people - frailty
The operator’s wider record
Church of Scotland Trading as Crossreach runs 44 services in the UK with 604 beds. Across the estate:
- 9 excellent
- 23 good
- 12 need improvement
Other care homes in Highland
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Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Inspected within the last year
-
Very good Last inspected about a year ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.