PentaCare (West Suffolk)
Home care in Bury St. Edmunds. Regulated by CQC.
Good
Inspected within the last year
Published 2026-05-05
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Effective | Good |
| Well-led | Good |
| Safe | Good |
| Caring | Good |
| Responsive | Good |
Details
- Type of care
- Home care
- Address
- 48 Eastgate Street, Bury St. Edmunds, IP33 1YW
- Telephone
- 01284336136
- Website
- www.pentacare.co.uk
- Registered provider
- Pentacare Services Ltd
- Registered manager
- Giles, Toni
- Registered since
- 2023-03-20
- Local authority
- Suffolk
- Constituency
- Bury St Edmunds and Stowmarket
- Regulator record
- View on cqc.org.uk
Who this service is for
- Dementia
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
- Physical disabilities
The operator’s wider record
Pentacare Services Ltd runs 4 services in the UK. Across the estate:
- 1 good
- 1 need improvement
Other home care agencies in Suffolk
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 4 years ago
-
Outstanding Last inspected about 3 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 2 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 6 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.