Penumbra - Borders Supported Living Service
Supported living in Melrose. Regulated by Care Inspectorate.
Very good
Inspected within the last year
Published 2026-04-24
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Excellent |
| Care and support planning | Excellent |
| Staff team | Very good |
| Leadership | Very good |
Details
- Type of care
- Supported living
- Address
- Penumbra, Unit C, Melrose, TD6 9PR
- Telephone
- 01896 822404
- Registered provider
- Penumbra
- Registered manager
- Carol Dallas
- Registered since
- 2004-07-05
- Local authority
- Scottish Borders
- Constituency
- Berwickshire, Roxburgh and Selkirk
- Neighbourhood deprivation
- SIMD decile 10 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 8.7
- Regulator record
- View on careinspectorate.com
The operator’s wider record
Penumbra runs 27 services in the UK with 308 beds. Across the estate:
- 17 excellent
- 10 good
Other supported living services in Scottish Borders
-
Very good Last inspected about 2 years ago
-
Very good Last inspected about a year ago
-
Very good Inspected within the last year
-
Very good Last inspected about a year ago
-
Very good Last inspected about a year ago
-
Very good Inspected within the last year
-
Very good Last inspected about 2 years ago
-
Very good Last inspected about 3 years ago
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.