Phoenix Futures National Specialist Family Service, Harper House
Care home in Saltcoats, registered for 42 beds. Regulated by Care Inspectorate.
Good
Last inspected about a year ago
Published 2025-07-23
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Very good |
| Care and support planning | Very good |
| Setting | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Care home
- Registered places
- 42
- Address
- 92 Canal Street, Saltcoats, KA21 5JB
- Telephone
- 01294588761
- Registered provider
- Phoenix House Trading as Phoenix Futures
- Registered manager
- Donatella Olisterno
- Registered since
- 2022-09-21
- Local authority
- North Ayrshire
- Constituency
- North Ayrshire and Arran
- Neighbourhood deprivation
- SIMD decile 1 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 21
- Regulator record
- View on careinspectorate.com
At 42 beds it is larger than 56% of the 25 care homes in North Ayrshire.
Who this service is for
- Alcohol and Drugs Rehabilitation
- Alcohol dependency
- Drug dependency
The operator’s wider record
Phoenix House Trading as Phoenix Futures runs 6 services in the UK with 163 beds. Across the estate:
- 4 good
Other care homes in North Ayrshire
-
Very good Inspected within the last year
-
Very good Last inspected about a year ago
-
Burnlea
Run by Woodbay Ltd
Very good Inspected within the last year -
Anam Cara
Run by North Ayrshire Council
Very good Inspected within the last year -
Good Last inspected about a year ago
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.