Phoenix Futures National Specialist Family Service, Harper House
Care home in Saltcoats, registered for 42 beds. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Excellent |
| Care and support planning | Very good |
| Setting | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Care home
- Registered places
- 42
- Address
- 92 Canal Street, Saltcoats, KA21 5JB
- Telephone
- 01294588761
- Registered provider
- Phoenix House Trading as Phoenix Futures
- Registered manager
- Donatella Olisterno
- Registered since
- 2022-09-21
- Local authority
- North Ayrshire
- Constituency
- North Ayrshire and Arran
- Neighbourhood deprivation
- SIMD decile 1 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 21
- Regulator record
- View on careinspectorate.com
At 42 beds it is larger than 56% of the 25 care homes in North Ayrshire.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2022000284- Regulator location ID
CS2022000284- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-07-16
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Alcohol and Drugs Rehabilitation
- Alcohol dependency
- Drug dependency
The operator’s wider record
Phoenix House Trading as Phoenix Futures runs 6 services in the UK with 163 beds. Across the estate:
- 4 good
Other care homes in North Ayrshire
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Burnlea
Run by Woodbay Ltd
Very good Inspected within the last year -
Anam Cara
Run by North Ayrshire Council
Very good Inspected within the last year -
Very good Inspected within the last year
-
Good Inspected within the last year
-
Moorpark Place
Run by Active Adult Ltd
Good Inspected within the last year -
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Inspected within the last year
See all care homes in North Ayrshire Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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