Shared Lives and Supported Living
Supported living in Southport. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Well-led | Good |
| Safe | Good |
| Responsive | Good |
| Effective | Good |
| Caring | Good |
Details
- Type of care
- Supported living
- Address
- 28 Chase Heys, Southport, PR9 7LG
- Telephone
- 01704829514
- Website
- ndirections.co.uk
- Registered provider
- Sefton New Directions Limited
- Registered manager
- Swailes, Catherine
- Registered since
- 2017-12-11
- Local authority
- Sefton
- Constituency
- Southport
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-4603868334- Regulator location ID
1-4603868334- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2018-12-12
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Caring for children (0 - 18yrs)
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Sefton New Directions Limited runs 7 services in the UK with 80 beds. Across the estate:
- 1 excellent
- 6 good
Other supported living services in Sefton
-
Good Last inspected about 4 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 6 years ago
-
Requires improvement Last inspected about 4 years ago
-
Not rated No inspection date published
See all supported living services in Sefton Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.