St. Johns
Care home in Melrose, registered for 16 beds. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-12-02
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Setting | Very good |
| Staff team | Very good |
| Leadership | Good |
Details
- Type of care
- Care home
- Registered places
- 16
- Address
- 11 High Cross Avenue, Melrose, TD6 9SQ
- Telephone
- 01896 478700
- Registered provider
- Mansfield Care Limited
- Registered manager
- Jenny Hunter
- Registered since
- 2009-04-27
- Local authority
- Scottish Borders
- Constituency
- Berwickshire, Roxburgh and Selkirk
- Neighbourhood deprivation
- SIMD decile 10 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 18
- Regulator record
- View on careinspectorate.com
At 16 beds it is smaller than 4% of the 24 care homes in Scottish Borders.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
Who this service is for
- Older People
- Older people - dementia
- Older people - frailty
- Palliative and end of life care
The operator’s wider record
Mansfield Care Limited runs 7 services in the UK with 168 beds. Across the estate:
- 5 good
- 2 need improvement
Other care homes in Scottish Borders
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.