The Mill House
Nursing home in Norwich, registered for 45 beds. Regulated by CQC.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Safe | Requires improvement |
Details
- Type of care
- Nursing home
- Registered places
- 45
- Address
- Mill Road, Horstead, Norwich, NR12 7AT
- Telephone
- 01603737107
- Registered provider
- Runwood Homes Limited
- Registered manager
- Capper, Samantha
- Registered since
- 2012-10-08
- Local authority
- Norfolk
- Constituency
- Broadland and Fakenham
- Regulator record
- View on cqc.org.uk
At 45 beds it is smaller than 42% of the 57 nursing homes in Norfolk.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-470058282- Regulator location ID
1-470058282- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2025-07-11
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Dementia
- Older People
- Younger Adults
- Caring for adults under 65 yrs
- Caring for adults over 65 yrs
The operator’s wider record
Runwood Homes Limited runs 55 services in the UK with 3,929 beds. Across the estate:
- 1 excellent
- 45 good
- 9 need improvement
Other nursing homes in Norfolk
-
Outstanding Last inspected about 8 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Good Last inspected about 4 years ago
-
Good Last inspected about 4 years ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 4 years ago
-
Good Last inspected about 3 years ago
See all nursing homes in Norfolk Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.