The Mill House
Nursing home in Norwich, registered for 45 beds. Regulated by CQC.
Requires improvement
Last inspected about a year ago
Published 2025-07-11
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Safe | Requires improvement |
Details
- Type of care
- Nursing home
- Registered places
- 45
- Address
- Mill Road, Horstead, Norwich, NR12 7AT
- Telephone
- 01603737107
- Registered provider
- Runwood Homes Limited
- Registered manager
- Capper, Samantha
- Registered since
- 2012-10-08
- Local authority
- Norfolk
- Constituency
- Broadland and Fakenham
- Regulator record
- View on cqc.org.uk
At 45 beds it is smaller than 42% of the 57 nursing homes in Norfolk.
Who this service is for
- Dementia
- Older People
- Younger Adults
- Caring for adults under 65 yrs
- Caring for adults over 65 yrs
The operator’s wider record
Runwood Homes Limited runs 57 services in the UK with 4,063 beds. Across the estate:
- 1 excellent
- 47 good
- 9 need improvement
Other nursing homes in Norfolk
-
Outstanding Last inspected about 8 years ago
-
Outstanding Last inspected about 7 years ago
-
Outstanding Last inspected about 7 years ago
-
Good Last inspected about a year ago
-
Good Last inspected about a year ago
-
Good Last inspected about 3 years ago
-
Good Last inspected about 7 years ago
-
Good Last inspected about 4 years ago
Source: CQC HSCA Active Locations, 4 August 2026. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.