The Richmond Fellowship Scotland - Highland Service B
Home care in Inverness. Regulated by Care Inspectorate.
Good
Inspected within the last year
Published 2025-12-19
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Staff team | Good |
| Leadership | Good |
Details
- Type of care
- Home care
- Address
- Third Floor, Metropolitan House, Inverness, IV1 1HT
- Telephone
- 01463 239 933
- Registered provider
- The Richmond Fellowship Scotland Limited
- Registered manager
- Tom Hutchison
- Registered since
- 2017-01-20
- Local authority
- Highland
- Constituency
- Inverness, Skye and West Ross-shire
- Neighbourhood deprivation
- SIMD decile 1 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 0.1
- Regulator record
- View on careinspectorate.com
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
The Richmond Fellowship Scotland Limited runs 80 services in the UK with 721 beds. Across the estate:
- 28 excellent
- 46 good
- 2 need improvement
Other home care agencies in Highland
-
Very good Last inspected about 6 years ago
-
Very good Inspected within the last year
-
British Red Cross- Support at Home
Run by The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross
Very good Inspected within the last year -
Fraser Elite
Run by Fraser Elite Ltd
Very good Inspected within the last year -
Very good Inspected within the last year
-
L'Arche Highland
Run by L'Arche
Very good Last inspected about a year ago -
Very good Last inspected about 4 years ago
-
Very good Inspected within the last year
Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.