Townend Care
Care home in Symington, registered for 17 beds. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Good |
| Care and support planning | Good |
| Setting | Very good |
| Staff team | Good |
| Leadership | Very good |
Details
- Type of care
- Care home
- Registered places
- 17
- Address
- Townend House, Townend, Symington, KA1 5QL
- Telephone
- 01563 830 616
- Registered provider
- Townend Care Ltd
- Registered manager
- Catriona Donnelly
- Registered since
- 2002-04-01
- Local authority
- South Ayrshire
- Constituency
- Central Ayrshire
- Neighbourhood deprivation
- SIMD decile 4 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 15
- Regulator record
- View on careinspectorate.com
At 17 beds it is smaller than 15% of the 33 care homes in South Ayrshire.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2003010283- Regulator location ID
CS2003010283- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2025-02-13
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 1 complaint upheld and 0 enforcements issued.
Who this service is for
- Alcohol and Drugs Rehabilitation
- Hearing impairment
- Learning difficulties
- Mental health problems (other than dementia)
- Neurological condition (other than dementia)
- Palliative and end of life care
- Physical disability or illness
- Visual impairment
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Run by Hansel Alliance
Very good Inspected within the last year -
Good Last inspected about a year ago
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Good Inspected within the last year
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See all care homes in South Ayrshire Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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