Universal Care Services Hinckley
Home care in Hinckley. Regulated by CQC.
Read this rating with care. It reflects a visit more than five years ago. Ask the service when it was last inspected and whether the manager has changed since.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Responsive | Requires improvement |
| Safe | Requires improvement |
| Well-led | Requires improvement |
| Effective | Good |
| Caring | Good |
Details
- Type of care
- Home care
- Address
- Carr House, Unit 1, Hawley Road, Hinckley, LE10 0PR
- Telephone
- 02476371197
- Website
- www.universalcareservices.co.uk
- Registered provider
- Universal Care Services (UK) Limited
- Registered manager
- Gatti-Hadley, Monica
- Registered since
- 2014-01-30
- Local authority
- Leicestershire
- Constituency
- Hinckley and Bosworth
- Regulator record
- View on cqc.org.uk
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
e1-1214012379- Regulator location ID
1-1214012379- Current source release
- CQC active locations, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2020-02-13
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Who this service is for
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
- Sensory impairments
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Physical disabilities
The operator’s wider record
Universal Care Services (UK) Limited runs 9 services in the UK. Across the estate:
- 6 good
- 2 need improvement
Other home care agencies in Leicestershire
-
Outstanding Last inspected about 6 years ago
-
Outstanding Last inspected about 6 years ago
-
Outstanding Inspected within the last year
-
Outstanding Inspected within the last year
-
Outstanding Inspected within the last year
-
A&J Assisted Living T/A Radfield Home Care Loughborough, Charnwood & Melton Mowbray
Run by A&J Assisted Living Ltd
Outstanding Inspected within the last year -
Good Last inspected about 3 years ago
-
Good Last inspected about 4 years ago
See all home care agencies in Leicestershire Search within 10 miles Compare these services
Source: CQC active locations, archived 2026-10-07. Ratings and inspection dates are published by CQC and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
Which exact service or provider is this?
Match the published name, address and regulator identifier before using the record.
What is the latest published regulator evidence?
Read the rating, inspection date and service type together. A dated rating is not a current recommendation.
How can I compare alternatives?
Compare the same care need and regulator framework, then check distance, current availability and fees directly.
What must I verify before deciding?
Contact the service and regulator, review the latest report and confirm suitability for the individual’s needs.