West Dunbartonshire Council Home Care Service
Home care in Clydebank. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Weak |
| Care and support planning | Weak |
| Staff team | Weak |
| Leadership | Weak |
Details
- Type of care
- Home care
- Address
- Clydebank Health & Care Centre, Queens Quay Main Avenue, Clydebank, G81 1BS
- Telephone
- 01412322317
- Registered provider
- West Dunbartonshire Council
- Registered manager
- Jacqueline carson
- Registered since
- 2004-11-17
- Local authority
- West Dunbartonshire
- Constituency
- West Dunbartonshire
- Neighbourhood deprivation
- SIMD decile 1 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 301
- Regulator record
- View on careinspectorate.com
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2004077076- Regulator location ID
CS2004077076- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-08-10
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 6 complaints upheld and 0 enforcements issued.
Who this service is for
- Care at Home
The operator’s wider record
West Dunbartonshire Council runs 22 services in the UK with 560 beds. Across the estate:
- 9 excellent
- 7 good
- 6 need improvement
Other home care agencies in West Dunbartonshire
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Very good Last inspected about a year ago
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Very good Inspected within the last year
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Very good Inspected within the last year
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West Dunbartonshire HSCP Learning Disability Service - Community Connections
Run by West Dunbartonshire Council
Very good Inspected within the last year -
Very good Inspected within the last year
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Very good Last inspected about a year ago
-
Lilies Care
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Good Inspected within the last year -
Good Inspected within the last year
See all home care agencies in West Dunbartonshire Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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What is the latest published regulator evidence?
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What must I verify before deciding?
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