CareFacts UK

Willowbank

Care home in Carnoustie, registered for 38 beds. Regulated by Care Inspectorate.

Adequate
Inspected within the last year
Published 2026-06-05

What the inspectors scored

Area assessedRating
Supporting wellbeing Good
Care and support planning Good
Setting Good
Staff team Adequate
Leadership Adequate

Details

Type of care
Care home
Registered places
38
Address
56 Maule Street, Carnoustie, DD7 6AB
Telephone
01241 852 160
Registered provider
Balhousie Care Limited
Registered manager
Karen Ball
Registered since
2002-04-01
Local authority
Angus
Constituency
Arbroath and Broughty Ferry
Neighbourhood deprivation
SIMD decile 9 of 10 (1 = most deprived)
Staff (whole-time equivalent)
26
Regulator record
View on careinspectorate.com

At 38 beds it is larger than 54% of the 28 care homes in Angus.

Complaints and enforcement

The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.

Who this service is for

The operator’s wider record

Balhousie Care Limited runs 18 services in the UK with 821 beds. Across the estate:

Other care homes in Angus

See all in Angus

Tigh-Na-Muirn LimitedAntiquary HouseThe GladeSouth Grange Care HomeFordmill Care HomeFinavon Court - ForfarBearehill Care HomeSeaton Grove Willowbank
9 services with published coordinates. Colour shows the latest rating.

Source: Care Inspectorate datastore, 30 June 2026. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.