Willowbank
Care home in Carnoustie, registered for 38 beds. Regulated by Care Inspectorate.
What the inspectors scored
| Area assessed | Rating |
|---|---|
| Supporting wellbeing | Adequate |
| Care and support planning | Good |
| Setting | Adequate |
| Staff team | Adequate |
| Leadership | Adequate |
Details
- Type of care
- Care home
- Registered places
- 38
- Address
- 56 Maule Street, Carnoustie, DD7 6AB
- Telephone
- 01241 852 160
- Registered provider
- Balhousie Care Limited
- Registered manager
- Karen Ball
- Registered since
- 2002-04-01
- Local authority
- Angus
- Constituency
- Arbroath and Broughty Ferry
- Neighbourhood deprivation
- SIMD decile 9 of 10 (1 = most deprived)
- Staff (whole-time equivalent)
- 26
- Regulator record
- View on careinspectorate.com
At 38 beds it is larger than 54% of the 28 care homes in Angus.
Evidence and freshness
This is a permanent CareFacts record built from the service’s regulator identifier. It is evidence from the public register, not a recommendation or a live vacancy check.
- CareFacts record ID
sCS2003000403- Regulator location ID
CS2003000403- Current source release
- Care Inspectorate datastore, archived 2026-10-07
- CareFacts data rebuilt
- 2026-10-07
- Inspection evidence
- Latest published date 2026-08-06
A newer source release may change the registration, operator, capacity or rating shown here. CareFacts preserves the identifier so future real changes can be compared once more than one compatible snapshot exists.
Complaints and enforcement
The Care Inspectorate publishes complaint and enforcement counts for the last three reporting years. For this service: 3 complaints upheld and 0 enforcements issued.
Who this service is for
- Older People
- Older people - dementia
- Older people - frailty
The operator’s wider record
Balhousie Care Limited runs 18 services in the UK with 821 beds. Across the estate:
- 1 excellent
- 6 good
- 11 need improvement
Other care homes in Angus
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Very good Inspected within the last year
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Very good Last inspected about a year ago
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The Glade
Run by Christopher Curnin
Very good Last inspected about a year ago -
Good Last inspected about a year ago
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
-
Good Inspected within the last year
See all care homes in Angus Search within 10 miles Compare these services
Source: Care Inspectorate datastore, archived 2026-10-07. Ratings and inspection dates are published by Care Inspectorate and reproduced here under the Open Government Licence. Always check the regulator’s own record before making a decision.
Questions this record can answer
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